How To Write An Effective Lone Worker Policy

Your free guide to developing a policy for your workplace

As a responsible employer, a comprehensive and up-to-date lone worker policy should be a key part of your health and safety provision.

Is your current policy up to scratch?

Lone workers can be particularly vulnerable to accident, injury or violence at work. Your lone worker policy should cover risks, responsibilities and give practical advice to staff on keeping safe.

Our guide covers:

  • Current health and safety legislation and law
  • What to include in your policy
  • A handy checklist for you to benchmark against.

Developing your policy

Following on from your risk assessment, you will need a to produce a lone work policy. A lone working policy is a guide that will set out your companies’ rules on working alone and help your employees to understand the risks of their role. It should also provide them with practical advice and instruction on how to safely work alone.

What to include in the policy

Your work alone policy should include the following:

  • A definition of lone working – you must be clear when you consider your employees to be lone working so they know when the policy applies to them. For example, do you consider working late in the office alone to be lone working or does the policy only refer to those leaving the office to carry out home visits?
  • Your lone worker risk assessment – Set out a list of the risks identified as part of your risk assessment and break them down by job role, location, and lone worker type. if you have several different types of lone workers you should consider writing separate policies. This will help ensure your employees understand the risk relevant to them specifically.
  • The procedure and measures you have put in place – It is important that both you and your employees understand what actions you have taken to reduce risk and what is expected of them. While you should provide briefs and training on the procedures your lone workers need to follow, the policy is a good place for them to refer to.
  • The purpose of the lone worker safety policy – This section provides an opportunity to let your employees know you care about their safety. The focus here should be on the benefits to their wellbeing, rather than your own or legal requirements. Placing emphasis on safety and wellbeing will help to encourage compliance.
  • How to report on hazards or incidents – Outline what is expected from employees in the event of an incident or reporting of a hazard. Is it the lone worker responsibility or health and safety representative?
  • Additional help and support – You should consider additional information for employees. This may include health and safety representatives within the organisation.

Take a look at our lone worker checklist here!

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