Getting Employees On Board With Their Safety Device
Providing your lone workers with a safety solution is a great step to take as a business. But whether you have just begun your search or have already rolled out your safety device, you may be concerned about experiencing resistance from your workforce.
Resistance may come from a lack of understanding. Your employees may feel they do not need a safety device, do not have time for it or simply do not understand how it works. Yet there are simple steps you can take to break down some of their barriers and get your employees on board with their new lone worker safety device.
FOCUS ON THE BENEFITS:
- One of the most effective ways to get your employees on board with their devices is to focus on the benefits it will have for their safety. Make it clear to your workers that they are valued and their wellbeing is a top priority for the business, and using the device will protect them from greater accidents or incident.
- Explain how the device could protect them in their specific workplace context.
BE HONEST WITH HOW THEY ARE BEING USED AND DO NOT BREAK TRUST:
- If you are using GPS and location tracking, it is important to communicate how you plan to use this data. The focus should be on safety and how to minimise the risk of accidents.
- There must be a safety or operational reason behind tracking and the information should not be used in any other way in order to retain trust.
- Understanding and the ability to use your lone worker device is key. Your employees will not use the device if they do not know how or when they are supposed to be using it. If you work with a company who provides a lone worker device to your staff, it is worth asking them about training as a good supplier should provide you with guides, videos or training sessions as part of their service.
- Remember to train all new employees and provide refresher training or access to online materials for those who are not using the device correctly or need some additional training.
PROVIDE TIME TO TEST THE DEVICE BEFORE GOING LIVE:
- Your employees may find it useful to be provided with time to test out any new devices before you begin monitoring. This will allow them to familiarise themselves with the device, put training and dive them confidence that they are using the new solution correctly.
ASK FOR FEEDBACK:
- Whether it be positive or negative feedback, ask your employees for their feedback.
- This will help identify any issues they are having. Are they are failing to use the device or are consistently triggering false alerts? Discuss the reasons and review with them any problems and general feedback.